CMR Claims + AnSRweb · Modern stack, no disruption

Two related businesses, two related websites, two separate legacy stacks. Maintenance was getting harder. Email deliverability was inconsistent. Compliance pages were either missing or outdated across both properties. And the long-term plan called for a full WordPress rebuild on at least one of the properties, but rebuilding on top of unstable infrastructure is how migrations turn into emergencies.

The team also could not afford a disruption to client-facing tools. The insurance industry runs on email, forms, and reliable uptime, and the migration needed to happen without any of that breaking.

We approached this as infrastructure first, rebuild later. The goal was to get both properties onto a modern stack with maintainable infrastructure, close the compliance and deliverability gaps, and put the team in a position to commission a full rebuild on their own timeline.

• AnSRweb migrated to a fresh Gridpane instance, with the new environment provisioned, tested, and cut over with no client-facing downtime.
• CMR Claims migrated from Gridpane to Rocket for the hosting performance and management characteristics the team needed long term.
• FluentSMTP installed and configured via SendGrid for reliable transactional email across both properties, replacing the unreliable default mail handling that had been the source of the deliverability problems.
• Website policy pages drafted, designed, and embedded across both properties: privacy, terms, cookie consent, and the additional compliance language required by the industry.
• WordPress rebuild scoped and quoted for CMR Claims, in tandem with a Candid Brand collaboration, with the proposal queued through our Better Proposals workflow so the team can move when they are ready.

Both properties are now live on a modern hosting stack with the kind of maintainable infrastructure that does not require monthly emergencies. Email is reliable. Compliance is in place. The team has a clean rebuild proposal in hand, scoped for when they are ready to pull the trigger, with no pressure to do it on someone else's timeline.

The bigger win is positional. The work to get here was unglamorous, but it converted "we need to rebuild eventually" from a vague aspiration into a real next step.